Last updated: 10 September 2025
Scope: This policy applies to websites and online services operated by Kooch at kooch.co and kooch.com.tr (together, the “Sites”).
PART A — ENGLISH
1) Who We Are
(Data Controller)Kooch (registered legal name: Kooch Yazılım Ltd. Şti.) acts as the data controller for personal data processed through the Sites and our business operations.
Registered address: ZİYA GÖKALP MAH. SÜLEYMAN DEMİREL BUL. THE OFFICE NO: 7E İÇ KAPI NO: 136 BAŞAKŞEHİR / İSTANBUL, Türkiye
E-mail: privacy@kooch.co
Phone: +908508400913
Data Protection Contact: compliance@kooch.co (“Compliance Team”).
If you are located in the EEA/UK, Kooch will apply GDPR/UK GDPR where applicable in addition to Turkish law (KVKK).
If you are located in Türkiye, KVKK applies.
2) What This Policy Covers
Types of personal data collected from visitors, prospects, clients, suppliers, job applicants, and other contacts.
Purposes and legal bases for processing (KVKK and GDPR/UK GDPR).
How we share, transfer, secure, and retain personal data.
Your rights and how to exercise them.
Our use of cookies and similar technologies.
3) Personal Data We Collect
Identity & Contact Data: name, title, company, e-mail, phone, country, billing details, tax ID, postal address.
Account/Communication Data: inquiries, messages, support tickets, meeting notes, call scheduling records.
Website/Technical Data: IP address, device IDs, browser, OS, referring URLs, pages viewed, timestamps, approximate location, session logs, cookie IDs.
Marketing & Preference Data: newsletter sign-ups, event registrations, consent status, communication preferences, lead source.
Recruitment Data: CV, cover letter, qualifications, references.We do not intentionally collect special categories of personal data. Please do not submit such data unless explicitly requested.
4) Why We Use Your Data & Legal Bases
Provide Sites & Services → Contract performance; Legitimate interests.
Client Onboarding & Billing → Legal obligation; Contract performance.
Marketing & Communications → Consent (where required); Legitimate interests.
Security & Abuse Prevention → Legitimate interests.
Recruitment → Contract performance; Legitimate interests.
Compliance & Disputes → Legal obligation; Establishment/exercise/defense of rights.
Where consent applies, it can be withdrawn anytime.
5) How We Collect Data
Directly from you (forms, e-mails, meetings, contracts, events).Automatically (cookies, pixels, similar tech).From third parties (partners, referrals, public sources, service providers).
6) Disclosures & Recipients
We may share personal data with:Service providers (hosting, CRM, analytics, billing, cloud, security).
Professional advisers (lawyers, accountants, insurers).
Authorities (where legally required).
Corporate transactions (mergers, acquisitions).
We do not sell personal data.
7) International Data Transfers
Your data may be transferred outside Türkiye and/or the EEA/UK under safeguards (e.g., SCCs, adequacy decisions).
Explicit consent may be obtained where required.
8) Retention
Marketing data: until you unsubscribe or 24 months inactivity.
Billing/engagement data: statutory periods.
Technical logs: 12 months (unless longer needed).
Data is deleted or anonymized after retention expires.
9) Security
We use access controls, encryption, monitoring, secure development, and staff confidentiality obligations.
No system is 100% secure, but we continually improve.
10) Your Rights
If KVKK applies: right to access, rectify, delete, object, and claim damages.
If GDPR/UK GDPR applies: right to access, rectification, erasure, portability, objection, withdraw consent, lodge complaints.
Requests: privacy@kooch.co
11) Contact UsController: Kooch Yazılım Ltd. Şti.
Address: ZİYA GÖKALP MAH. SÜLEYMAN DEMİREL BUL. THE OFFICE NO: 7E İÇ KAPI NO: 136 BAŞAKŞEHİR / İSTANBUL
E-mail: privacy@kooch.co
Data Protection: compliance@kooch.co
12) Cookies & Similar Technologies
We use cookies to operate the Sites, analyze traffic, remember preferences, and measure campaigns. Non-essential cookies only run with consent.
13) Children’s PrivacyOur Sites are not directed to children. If you believe a child has provided data, contact privacy@kooch.co.
14) Third-Party LinksThird-party sites are governed by their own privacy policies.
15) Changes
We may update this policy. Changes will be posted here with “Last updated” date.
PART B — TÜRKÇE (KVKK Uyumlu Metin)
1) Biz Kimiz?
(Veri Sorumlusu)Kooch (ticari unvan: Kooch Yazılım Ltd. Şti.) veri sorumlusudur.
Adres: ZİYA GÖKALP MAH. SÜLEYMAN DEMİREL BUL. THE OFFICE NO: 7E İÇ KAPI NO: 136 BAŞAKŞEHİR / İSTANBUL
E-posta: privacy@kooch.co
Telefon: +908508400913
İrtibat: compliance@kooch.co (“Uyum Ekibi”).
2) Politika Kapsamı
Hangi verileri topladığımız.
İşleme amaçlarımız ve hukuki sebeplerimiz.
Aktarımlar, güvenlik önlemleri.
Haklarınız ve başvuru.
Çerezlerin kullanımı.
3) Kişisel Veri Kategorileri
Kimlik ve İletişim: ad, unvan, şirket, e-posta, telefon, ülke, fatura bilgileri, vergi no, adres.
Hesap/İletişim: talepler, mesajlar, destek kayıtları.
Web/Teknik: IP, cihaz, tarayıcı, OS, URL, sayfalar, zaman, konum, oturum logları, çerez kimlikleri.
Pazarlama/Tercih: bülten, etkinlik, rıza ve tercihler.
İşe Alım: özgeçmiş, referanslar.
4) Amaçlar ve Hukuki Sebepler
Site ve Hizmetler: Sözleşme; Meşru menfaat.
Müşteri ve Faturalama: Hukuki yükümlülük; Sözleşme.
Pazarlama: Açık rıza; Meşru menfaat.
Güvenlik: Meşru menfaat.
İşe Alım: Sözleşme; Meşru menfaat.
Uyum/Uyuşmazlıklar: Hukuki yükümlülük.
5) Veri Toplama Yöntemleri
Doğrudan sizden.
Otomatik (çerez, benzeri).
Üçüncü kişilerden.
6) AktarımlarPaylaşılan taraflar: hizmet sağlayıcılar, danışmanlar, yetkili makamlar, şirket işlemleri.
Kişisel veriler satılmaz.
7) Yurt Dışına Aktarım
Verileriniz Türkiye/EEA dışına aktarılabilir.
Gerekli güvenceler sağlanır.
8) Saklama
Pazarlama: 24 ay.
Müşteri/fatura: yasal süre.
Teknik loglar: 12 ay.
9) GüvenlikErişim kontrolleri, şifreleme, ağ izleme, gizlilik taahhütleri uygulanır.
10) HaklarınızKVKK m.11 uyarınca başvuru: privacy@kooch.co
Şikâyet: Kişisel Verileri Koruma Kurumu.
11) İletişimVeri Sorumlusu: Kooch Yazılım Ltd. Şti.
Adres: ZİYA GÖKALP MAH. SÜLEYMAN DEMİREL BUL. THE OFFICE NO: 7E İÇ KAPI NO: 136 BAŞAKŞEHİR / İSTANBUL
E-posta: privacy@kooch.co
İrtibat: compliance@kooch.co
12) Çerezler
Sitelerde çerezler kullanılır.
Zorunlu olmayanlar, Çerez Yönetim Platformu (CMP) üzerinden tercihinize göre çalıştırılır.
PART C — COOKIE POLICY / ÇEREZ POLİTİKASI
English
Cookies are used to ensure functionality, remember preferences, analyze traffic, and personalize marketing.
Types:Strictly NecessaryPerformance/AnalyticsFunctionalAdvertising/TargetingConsent required for non-essential cookies. Choices can be managed in Cookie Settings.
Türkçe
Çerezler, sitelerin düzgün çalışması, tercihler, trafik analizi ve pazarlama ölçümü için kullanılır.
Türler:ZorunluPerformans/AnalitikFonksiyonelReklam/HedeflemeZorunlu olmayan çerezler, onay ile çalışır. Ayarlar menüsünden değiştirilebilir.
Cookie Inventory (Examples)
_cmp — Kooch CMP — Consent — 6–12 months
wf-cookie — Webflow — Core site — Session
hubspotutk — HubSpot — CRM — 13 months
__hstc — HubSpot — Visitor tracking — 13 months
_ga — Google Analytics — Usage analytics — 2 years
_gid — Google Analytics — Session analytics — 24 hours
_fbp — Meta — Campaigns — 3 months
li_fat_id — LinkedIn Ads — Attribution — 30 days
bcookie — LinkedIn — Browser ID — 2 years
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